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Careers / Office / Automotive Technical Specialist

Job Description

Precision of New Hampton, a family-run and financially strong manufacturing company, is seeking a knowledgeable Automotive Technical Specialist with strong expertise in transmissions and torque converters.

This is an office-based position focused on providing technical support and training to our customers while helping strengthen our internal team’s knowledge. This role offers excellent long-term career growth, including future opportunities.

Key Responsibilities:

  • Stay current on the latest industry trends, technologies, and best practices in transmission rebuilding and torque converters
  • Provide technical support and guidance to customers over the phone
  • Train and support internal employees on technical knowledge and procedures
  • Update company literature, guides, and training materials
  • Attend industry conferences, trainings, and events as a company representative

Requirements:

  • Strong knowledge of the Transmission Rebuild process and related components
  • Solid understanding of Torque Converters (in-depth expertise is a significant advantage)
  • Excellent verbal communication skills — able to clearly explain technical information to customers and team members
  • Strong customer service mindset and professional phone presence
  • Willingness to relocate to New Hampton, IA (if not already living nearby)

Compensation & Benefits:

  • Large Performance Bonus
  • 401(k) with Profit Sharing
  • Employer Paid Healthcare
  • Paid Time Off
  • Supportive, family-oriented company culture

If you have a deep passion for automotive transmissions, enjoy helping others solve technical challenges, and are looking for a stable, rewarding career with real growth potential, we want to hear from you!

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Precision of New Hampton is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy, or any other characteristic protected by law. Our policy of equal employment opportunity applies to all aspects of employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. We are committed to fostering a fair and merit-based workplace where every employee feels valued and respected.

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Voluntary Self-Identification of Veteran Status

This employer is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans. These classifications are defined as follows:

  • A "disabled veteran" is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Protected veterans may have additional rights under USERRA, the Uniformed Services Employment and Reemployment Rights Act. In particular, if you were absent from employment in order to perform service in the uniformed service, you may be entitled to be reemployed by your employer in the position you would have obtained with reasonable certainty if not for the absence due to service. For more information, call the U.S. Department of Labor's Veterans Employment and Training Service (VETS), toll-free, at 1-866-4-USA-DOL.

If you believe you belong to any of the categories of protected veterans listed above, please indicate by checking the appropriate box below. As a Government contractor subject to VEVRAA, we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information provided will be used only in ways that are not inconsistent with the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended.

The information you submit will be kept confidential, except that (i) supervisors and managers may be informed regarding restrictions on the work or duties of disabled veterans, and regarding necessary accommodations; (ii) first aid and safety personnel may be informed, when and to the extent appropriate, if you have a condition that might require emergency treatment; and (iii) Government officials engaged in enforcing laws administered by the Office of Federal Contract Compliance Programs, or enforcing the Americans with Disabilities Act, may be informed.